We’re excited to share this work with you, based on decades of experience providing Comprehensive Medication Management (CMM) to patients with uncontrolled chronic illnesses. Upon completion of the program, participants will be able to work directly with patients to improve their health and become a critical member of the clinical / advanced practice pharmacy team.
15
HOURS OF CONTINUING
EDUCATION
(7 hours self-study, 8 hours synchronous live)
DATE/TIME March 1, 2023 April 12, 2023
TIME 1 pm – 5 pm 1 pm – 5 pm
GOALS To provide pharmacy technicians with the knowledge and skills needed to support advanced practice pharmacy services
TARGET AUDIENCE Pharmacy technicians interested in developing skills to support advanced practice pharmacy
services
Learning Objectives
At the completion of this activity, the participant will be able to:
Describe comprehensive medication management (CMM) components and technician’s roles in providing CMM
Demonstrate ability to communicate to patients effectively during recruitment and providing education reinforcement throughout CMM service
Perform vital signs, point of care testing measurement according to nationally recognized guidelines and standards.
Obtain information relevant to medication history for medication reconciliation
Identify medication names and classes for hypertension, diabetes, and asthma/COPD
Demonstrate ability to make CMM maintenance calls to stable patients
Gather necessary information for quality reports as well as for clinical information prior and after CMM services
Describe the purpose of quality improvement
Coordinate appropriate care for patients
Describe the components of motivational interviewing
Utilize motivational interviewing skills when interacting with patients
Seminar Agenda:
Self Study Part 1:
Introduction to Clinical Pharmacy Technician Training
Vital Signs
HTN related care
DM related care
Motivational Interviewing
Live In-Person Training Part 1 (3/1/23)
Motivational Interviewing
Patient Communication Activities
Reiterating Counseling Points
CMM Workflow
Self Study Part 2:
CMM Check-In service
Asthma/COPD related care
Medication Reconciliation
Quality Improvement
Live In-Person Training Part 2 (4/12/23)
Create your workflow and present
Obtaining Medication history
CMM Check-Ins
Michelle Lee Chu, PharmD, CDE, BCACP Assistant Professor of Clinical Pharmacy USC Mann School of Pharmacy and Pharmaceutical Sciences
Lisa Goldstone, MS, PharmD, BCPS, BCPP Associate Professor of Clinical Pharmacy USC Mann School of Pharmacy and Pharmaceutical Sciences
Mareena Biju (PharmD Candidate, ‘24) Intern Pharmacist, Vons Pharmacy USC Mann School of Pharmacy and Pharmaceutical Sciences
For more information about continuing education, contact USC Mann Office of Continuing Professional Development at pharmce@usc.edu.