USC Virtual Pharmacist Care Center

Half of the prescription medications taken every year in the U.S. are used improperly and adverse effects

from medications are estimated to be the fourth-leading cause of death in the U.S.

Close attention to medications by qualified clinical pharmacists can address the $528.4 billion of avoidable annual spending due to misuse or suboptimal use of medications.

Established in 2013, the USC Virtual Pharmacist Care Center partners with health plans, pharmacies, health systems, pharmacy benefit managers and other professional institutions to

optimize medication use and safety while decreasing healthcare costs.

Comprehensive medication management (CMM) ensures that each patient’s medications are individually assessed to determine that each is appropriate, effective, safe given the patient’s comorbidities and other medications, and able to be taken as intended.

USC VPCC exceeds CMS-mandated goals through its interventions on medication adherence and completion of comprehensive medication reviews. A team led by experienced clinical pharmacists, pharmacist residents, interns and technicians achieves excellent patient and provider satisfaction through provision of clinical pharmacy services provided remotely using video and telephone visits. USC VPCC also serves as a learning site for USC Mann students and residents, who are precepted to excel at providing high-quality patient care.

Services

Alternative therapy

Anticoagulation management

Comprehensive medication management (CMM)

• Diabetes (CDC HEDIS measure), hypertension (CBP HEDIS measure), dyslipidemia (SPC/SPD HEDIS measures), asthma (AMR HEDIS measure), COPD, heart failure and more

Comprehensive medication review (CMS Part D measure)

• Non-insulin diabetes medications
• Cholesterol medications (statins)
• Hypertension medications (renin angiotensin system antagonists)

Medication reconciliation post-discharge (CMS Part C measure)

Statin use in persons with cardiovascular disease (CMS Part D measure)

Statin use in persons with diabetes (CMS Part D measure)